Returns & Exchanges

RETURNS

While we hope you love everything in your order, we understand that sometimes it’s not always a perfect fit.

If you would like to return or exchange an item purchased on www.the--bar.com, please send us a request for a return authorization within 7 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.

  • Items must be returned in new and unused condition, with all original packaging and tags attached.
  • We cannot refund or take returns on clothing that has been worn or used.
  • Initial shipping charges cannot be refunded.
  • The Bar reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.

EXCHANGES

We will accommodate an exchange for items purchased on www.the--bar.com in the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately. Exchanges are only processed upon receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge on domestic orders. Please note there’s a maximum of one exchange per item.

To request an exchange, please email info@the--bar.com and include your order # and full name.

INTERNATIONAL RETURNS

In order to ensure the safest business practices for our customers, staff and faculties, we are not accepting international returns at this time.

DEFECTIVE ITEMS

If an item is received damaged or defective, please contact customer service within 3 days of receiving at info@the--bar.com

RETURNED TO SENDER / REFUSED PACKAGES

Orders refused or deemed undeliverable by UPS will be returned to our warehouse. We will contact the customer via email and phone a total of three times before cancelling the order. Customers who still want to receive the package must pay for a new shipping label.

REQUEST A RETURN

We offer returns for a refund in the original form of payment or an exchange for a different size or color.
To return an item please email info@the--bar.com

Please email all policy questions or comments to info@the--bar.com